Alpha Waste Service Rules & Regulations For Residential Customers

  1. Customers must have their trash and/or recycling placed at the curb the night before their pick up day, or no later than 6:00 a.m. on pick up day. Also if your trash or recycling is missed due to an error made by an Alpha Waste Service employee, you must contact our office within one business day from your regular pick up day in order to receive a pick up that week.
  2. Trash & Recycling must be no more than 10 feet from the road's edge. If Trash or Recycling is more than 10 feet away from the road’s edge it is likely that it will not be collected.  
  3. All Trash needs to be bagged, bundled or placed in a waste container. Trash bags and waste containers must be under 75lbs, Or placed in a mechanically liftable container similar to our 95 Gallon cans with a 250lbs limit. Alpha Waste Service is not responsible for collecting trash that does not meet this standard.
  4. Recyclables are to be placed LOOSE in a closed container or box. Recycling will not be accepted if it is in a plastic bag, has plastic bags mixed in with the recycling, or has any styrofoam mixed in with it. For a comprehensive list of accepted recyclables please visit
  5. Yard Waste Must be bagged, bundled, or in a waste container, and weigh less than 75lbs. Sticks and Branches must be less than 4ft long and tied together in a bundle no wider than 24’’ inches, bundles must weigh under 40lbs. ITEMS THAT ARE CONSIDERED LANDSCAPING WILL NOT BE ACCEPTED SUCH AS FILL DIRT, WHOLE BUSHES, TREES, AND GRAVEL, PAVERS, STONES ETC. 
  6. Alpha Waste Service will not collect large amounts of Construction Debris. If a customer is remodeling a kitchen, bathroom, bedroom, or any other inside or outside space of their home Alpha Waste Service will not collect the debris. Alpha Waste Service will make exceptions for small amounts of construction debris such as toilets, vanities, sinks, a single cabinet or two. Left overs from small repairs to drywall, and or paneling, and carpet or panel flooring if it is cut no longer than 3’ft and in a roll or bundle tied together no wider than 24’’inches and must not exceed a 400 square foot room.  For more detailed information please call our office at 614-859-9394
  7. Items we do not take are tires, wet paint, toxic chemicals, refrigerators that still have their freon cores attached, and any item that has gasoline, diesel, oil, or antifreeze in it. Once the chemicals or accelerant have been completely removed we can then take the item.
  8. LATE PAYMENTS must be paid by 5:00 pm one day prior to a customer's regular pick up day to guarantee pick up. If a late payment is received the day of, or later than 5:00 pm the day prior to a customer's regular pick up day, that customer will not receive pick up until the following week. 
  9. PAYMENTS AND DUE DATES Alpha Waste Service requires that new customers pay their invoice within 14 days of their first pick up. If payment is not made within that time period the customer will receive a phone call, text, and an email “if we have email on file” explaining that service will be discontinued until payment is made. Customers will receive one courtesy pick up after we attempt to contact them, If we are unable to reach the customer service will be paused. Existing customers all have the same billing schedule. Invoices will be sent out December 5th, March 5th, June 5th, and September 5th. Invoice due dates will always be January 1st, April 1st, July 1st, and October 1st. Invoices for the 1st quarter Jan, Feb, Mar will be considered late/delinquent if not paid by January 8th. Invoices for the 2nd quarter Apr, May, Jun will be considered late/delinquent if not paid by April 8th. Invoices for the 3rd quarter Jul, Aug, Sept will be considered late/delinquent if not paid by July 8th. Invoices for the 4th quarter Oct, Nov, Dec will be considered late/delinquent if not paid by October 8th.
  10. BULK PICK UP is included with our residential service. Customers are not required to call ahead to schedule bulk items to be picked up. If a customer has a bulk item or items we do require that they set them next to their regular trash on their pick up day. Alpha Waste Service DOES NOT DO CLEAN OUTS, OR ANY OTHER SERVICE THAT WOULD REQUIRE A COMMERCIAL SIZED DUMPSTER. If a customer has a bulk load that needs to be collected and they are worried that it would exceed the amount we will take! We do have alternative options for special pickups. These options are at an additional cost, And are based upon a guesstimation of the total weight of such items. Please call for more detailed information at 614-859-9394. “